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<\/p>[\/et_pb_text][et_pb_divider show_divider=”off” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][et_pb_accordion open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#E02B20″ _builder_version=”4.27.4″ _module_preset=”default” toggle_text_color=”#000000″ toggle_level=”h6″ toggle_font=”|700|||||||” toggle_font_size=”25px” closed_toggle_text_align=”left” body_text_color=”#000000″ border_radii=”on|18px|18px|18px|18px” border_color_all=”RGBA(255,255,255,0)” border_radii_tablet=”on|18px|18px|18px|18px” border_radii_phone=”on|18px|18px|18px|18px” border_radii_last_edited=”on|desktop” global_colors_info=”{}” border_radii__hover_enabled=”on|desktop” border_radii__hover=”on|18px|18px|18px|18px”][et_pb_accordion_item title=”For Website Visitors: ” open=”on” _builder_version=”4.27.4″ _module_preset=”default” body_font_size=”15px” global_colors_info=”{}”]
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1. Per<\/b>sonal Information<\/strong><\/p>\n Restore NYC is committed to respecting and protecting the privacy of visitors to our website. We do not collect personal information from a visitor unless it is submitted voluntarily and knowingly for specified purposes. You can have general access to our Site and browse pages describing our organization without providing any personal information or being required to register. Information such as your name, mailing address, telephone number, email address, and credit card information may be requested if you make a donation, register for an event, purchase a ticket, request materials or information, apply to a job listing, or volunteer with Restore NYC. We also will receive your personal information if you submit it to us when you email comments to the Site or if you complete surveys on our Site. This information is not shared with any parties outside of Restore NYC or our donation processing platform Funraise. No mobile information will be shared with third parties\/affiliates for marketing\/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Note:<\/b> For any contact forms filled out to receive assistance through our supportive programs, by providing a telephone number and submitting a form, you are consenting to be contacted by SMS text message from Restore NYC. Message & data rates may apply. Reply STOP to opt out of further messaging.<\/em><\/p>\n 2. Use of Information<\/b><\/p>\n The information provided may be entered into our constituent database, and you may be contacted to provide you with additional information about Restore NYC, its programs, events, fundraising drives, or volunteer opportunities. We do not disclose any of your personal information, except as permitted by law, such as to our attorneys and certain service providers, like third-party website hosts. We will only release information about you if you direct us to do so if compelled by law, or in connection with any government or self-regulatory organization request or investigation.<\/p>\n 3. Cookies and Google Analytics<\/b><\/p>\n Restore NYC uses cookies and similar technologies to enhance your experience on our Site. Cookies are small text files stored on your device to help us track site usage, understand visitor behavior, and improve website functionality. We also use Google Analytics to gather aggregated data on how visitors engage with our Site, which helps us analyze site traffic and usage patterns. Google Analytics collects information anonymously and reports trends without identifying individual visitors. You may choose to disable cookies through your browser settings, although some features of our Site may not function properly without them. To learn more about how Google collects and processes data, please review Google\u2019s Privacy Policy.<\/p>\n 4. Hyperlinks<\/b><\/p>\n This Privacy Policy applies only to the use of this Site. This Site contains hyperlinks or \u201clinks\u201d to other sites, and other sites may \u201clink\u201d to this Site. Websites linking to and from this Site may have different privacy practices from those described here. Restore NYC is not responsible for the data collection, privacy, and information-sharing policies and procedures or the content of such websites. You should refer to the privacy policies of each individual linked site to determine how your privacy is protected.<\/p>\n 5. Security<\/b><\/p>\n We are deeply concerned with the safety and security of your sessions on our Site, the information you provide us online, and any transactions you conduct with us online. We have implemented and maintain physical, electronic, and procedural safeguards consistent with industry-standard protocols to help guard your nonpublic personal information, including protecting against the loss, misuse, interception, access, and alteration of information you send us. We restrict access to nonpublic personal information about you to those employees and agents who need to know the information to provide our services to you, and we emphasize to them the importance of maintaining the security, confidentiality, and integrity of your personal information.<\/p>\n 6. Children\u2019s Online Privacy Protection Act (COPPA)<\/b><\/p>\n Restore NYC complies with the Children\u2019s Online Privacy Protection Act of 1998 (\u201cCOPPA\u201d). COPPA requires that website operators never knowingly request personally identifiable information from anyone under the age of 13 without verifiable parental consent. In accordance with COPPA, we do not knowingly collect any personally identifiable information from children under 13. We recommend that no one under the age of 18 submit personally identifiable information to our Site. If we determine that a user is under 13, we will not maintain or use their personally identifiable information.<\/p>\n 7. Contacting Restore NYC<\/b><\/p>\n If you have questions or comments about this Privacy Policy or your interactions with this Site, you may send an email to info@restorenyc.org<\/a> or write to: Restore NYC <\/b>P.O. Box 1804, New York, NY 10156<\/p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#fdf1f2″ pac_dcm_carousel_specific_module_num=”0″ border_radii=”on|12px|12px|12px|12px” global_colors_info=”{}”][et_pb_accordion open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#E02B20″ use_icon_font_size=”on” icon_font_size=”36px” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”For Restore NYC Clients: ” open=”on” open_toggle_text_color=”#000000″ icon_color=”#E02B20″ toggle_icon=”||divi||400″ use_icon_font_size=”on” icon_font_size=”26px” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”7px||-8px|0px|false|false” border_width_all=”0px” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” toggle_text_color=”#000000″ toggle_level=”h6″ toggle_font=”|700|||||||” toggle_text_align=”left” toggle_font_size=”25px”][\/et_pb_accordion_item][et_pb_accordion_item title=”Privacy Policy for Restore NYC ” open_toggle_text_color=”#7a0c1c” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#E02B20″ toggle_icon=”3||divi||400″ use_icon_font_size=”on” icon_font_size=”25px” _builder_version=”4.27.4″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” custom_margin=”|36px|-17px|0px|false|false” border_width_all=”0px” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” toggle_text_color=”#000000″ toggle_level=”h6″ toggle_font=”||||||||” toggle_font_size=”18px” open=”off”] What this Notice Covers.<\/b><\/span><\/span><\/p>\n 1. This document describes the privacy policy and practices of the above-named organization.<\/span><\/p>\n 2. This policy covers the collection, use, and maintenance of protected personal information for clients of the above-named organization.<\/span><\/p>\n 3. Personally Identifiable Information\/ Protected Identifying Information (PII)<\/b> is any personal information we maintain about a client that:<\/span><\/span><\/p>\n a. Allows identification of an individual directly or indirectly;<\/span><\/p>\n b. Can be manipulated by a reasonably foreseeable method to identify a specific individual; or<\/span><\/p>\n c. Can be linked with other available information to identify a specific client.<\/span><\/p>\n 4. We adopted this policy to be consistent with standards issued by the Department of Housing and Urban Development (HUD) for Homeless Management Information Systems. See 69 Federal Register 45888 (July 30, 2004).<\/span><\/p>\n 5. This policy informs our clients, our staff, and others how we process personal information. We follow the policy and practices described in this privacy notice.<\/span><\/p>\n 6. We may amend our policy or practices at any time. Amendments may affect PII that we obtained before the effective date of the amendment.<\/span><\/p>\n 7. We give a written copy of this privacy notice to any individual who asks for it.<\/span><\/p>\n 8. We maintain a copy of this notice on our website at <\/span>www.restorenyc.org<\/span><\/a> (navigate to \u201cWhat We Do\u201d and select the Privacy Notice within the \u201cHousing Services\u201d section).\u00a0<\/span><\/span><\/p>\n How and Why We Collect PII.<\/b><\/span><\/span><\/p>\n 1. We collect PII only when appropriate to provide services or for another specific purpose of our organization or when required by law. We may collect information for these purposes:\u00a0<\/span><\/p>\n a. To provide individual case management;\u00a0<\/span><\/p>\n b. To produce aggregate-level reports regarding use of services;<\/span><\/p>\n c. To track individual project-level outcomes;<\/span><\/p>\n d. To identify unfilled service needs and plan for the provision of new services;<\/span><\/p>\n e. To conduct research for consulting and\/or educational purposes; and<\/span><\/p>\n f. To accomplish any and all other purposes deemed appropriate by the HUD Continuum of Care (CoC).<\/span><\/p>\n 2. We only use lawful and fair means to collect PII.<\/span><\/p>\n 3. We normally collect with the knowledge or consent of our clients. If you seek our assistance and provide us with PII, we assume that you consent to the collection of information described in this policy.<\/span><\/p>\n 4. We share this data with the NYC Department of Social Services (DSS), Federal Homeless Policy and Reporting unit (FHPR) a\/k\/a\/ the \u201cHUD CoC unit\u201d: the agency appointed by the CoC to manage all PII we record about our clients. This agency is required to maintain the confidentiality of the data.<\/span><\/p>\n 5. We post a sign at our intake desk or other location explaining why we ask for PII that says: <\/span><\/p>\n \u201cSome funders require us to collect personal information for reasons outlined in our Privacy Policy. You can request a copy of the Privacy Policy and\/or your information that has been collected at any time.\u00a0<\/span><\/i><\/span><\/p>\n The personal information we collect is stored in a system called Bonterra Apricot. Personal information about individuals enrolled in our Housing services is also shared with a system called the Homeless Management Information System (HMIS). The collected information helps us run our programs, improve services, and better understand your needs. We only collect information that we consider to be appropriate or is required by our <\/span><\/i><\/span>funders.\u00a0<\/span><\/i><\/span><\/p>\n Please speak to the staff member you are working with if you have any questions or concerns about this notice.\u201d<\/span><\/i><\/span><\/p>\n <\/b><\/span><\/span><\/p>\n How We Use and Disclose PII.<\/b><\/span><\/span><\/p>\n 1. We use or disclose PII for activities described in this part of the notice. We may or may not make any of these uses or disclosures of your PII. We assume that you consent to the use or disclosure of your PII for the purposes described below and for other uses and disclosures that we determine to be compatible with these uses or disclosures:<\/span><\/p>\n a. To provide or coordinate services to individuals;\u00a0<\/span><\/p>\n b. For functions related to payment or reimbursement for services;<\/span><\/p>\n c. To carry out administrative functions such as legal, audits, personnel, oversight and management functions;<\/span><\/p>\n d. To create de-identified (anonymous) information;<\/span><\/p>\n e. When required by law to the extent that use or disclosure complies with and is limited to the requirements of the law;<\/span><\/p>\n f. To avert a serious threat to health or safety if:<\/span><\/p>\n i. We believe that the use or disclosure is necessary to prevent or lessen a serious and imminent threat to the health or safety of an individual or the public; and\u00a0<\/span><\/p>\n ii. The use or disclosure is made to a person reasonably able to prevent or lessen the threat, including the target of the threat.<\/span><\/p>\n g. To report about an individual we reasonably believe to be a victim of abuse, neglect or domestic violence to a governmental authority (including a social service or protective services agency) authorized by law to receive reports of abuse, neglect or domestic violence in any of the following three circumstances:<\/span><\/p>\n i. Where the disclosure is required by law and the disclosure complies with and is limited to the requirements of the law;<\/span><\/p>\n ii. If the individual agrees to the disclosure; or<\/span><\/p>\n iii. To the extent that the disclosure is expressly authorized by statute or regulation and either of the following are applicable:<\/span><\/p>\n 1. We believe the disclosure is necessary to prevent serious harm to the individual or other potential victims; or<\/span><\/p>\n 2. If the individual is unable to agree because of incapacity, a law enforcement or other public official authorized to receive the report represents that the PII for which disclosure is sought is not intended to be used against the individual and that an immediate enforcement activity that depends upon the disclosure would be materially and adversely affected by waiting until the individual is able to agree to the disclosure.<\/span><\/p>\n iv. When we make a permitted disclosure about a victim of abuse neglect or domestic violence, we will promptly inform the individual who is the victim that a disclosure has been or will be made, except if:<\/span><\/p>\n 1. We, in the exercise of professional judgment, believe informing the individual would place the individual at risk of serious harm; or<\/span><\/p>\n 2. We would be informing a personal representative (such as a family member or friend), and we reasonably believe the personal representative is responsible for the abuse, neglect or other injury, and that informing the personal representative would not be in the best interests of the individual as we determine in the exercise of our professional judgment.<\/span><\/p>\n h. To a law enforcement official for a law enforcement purpose (if consistent with applicable law and standards of ethical conduct) under any of these circumstances:<\/span><\/p>\n i. In response to a lawful court order, court-ordered warrant, subpoena or summons issued by a judicial officer, or a grand jury subpoena;<\/span><\/p>\n ii. If the law enforcement official makes a written request for PII that:<\/span><\/p>\n 1. Is signed by a supervisory official of the law enforcement agency seeking the PII;<\/span><\/p>\n 2. States that the information is relevant and material to a legitimate law enforcement investigation;<\/span><\/p>\n 3. Identifies the PII sought;\u00a0<\/span><\/p>\n 4. Is specific and limited in scope to the extent reasonably practicable in light of the purpose for which the information is sought; and\u00a0<\/span><\/p>\n 5. States that de-identified information could not be used to accomplish the purpose of the disclosure.<\/span><\/p>\n iii. If we believe in good faith that the PII constitutes evidence of criminal conduct that occurred on our premises;<\/span><\/p>\n iv. In response to an oral request for the purpose of identifying or locating a suspect, fugitive, material witness or missing person and the PII disclosed consists only of name, address, date of birth, place of birth, social security number and distinguishing physical characteristics; or if:<\/span><\/p>\n 1. The official is an authorized federal official seeking PII for the provision of protective services to the President or other persons authorized by 18 U.S.C. 3056, or to foreign heads of state or other persons authorized by 22 U.S.C. 2709(a)(3), or for the conduct of investigations authorized by 18 U.S.C. 871 and 879 (threats against the President and others); and<\/span><\/p>\n 2. The information requested is specific and limited in scope to the extent reasonably practicable in light of the purpose for which the information is sought.<\/span><\/p>\n i. To comply with government reporting obligations for the Homeless Management Information System (HMIS) and for oversight of compliance with HMIS requirements.<\/span><\/p>\n j.To third parties for the following purposes:<\/span><\/p>\n i. To permit other systems of care to conduct data matches (i.e., to determine if you are also utilizing services from such other systems of care); and<\/span><\/p>\n ii. To permit third-party research firms and\/or evaluators to perform research and evaluation services in connection with the programs administered by the CoC and the other agencies;<\/span><\/p>\n 1. Provided that before PII is disclosed under this subsection, the third party that will receive such PII and use it as permitted above must first execute a Data Use & Disclosure Agreement requiring such third party to comply with all applicable laws and regulations, including the privacy standards and disclosure provisions contained in the Department of Housing and Urban Development Homeless Management Information Systems; Data and Technical Standards Final Notice (see 69 Federal Register 45888 (July 30, 2004)), which such standards and provisions are reflected herein.<\/span><\/p>\n 2. Before we make any use or disclosure of your PII that is not described here, we seek your consent first.<\/span><\/p>\n How to Inspect and Correct PII.<\/b><\/span><\/span><\/p>\n 1. You may inspect and have a copy of your PII that we maintain. We will offer to explain any information that you may not understand.<\/span><\/p>\n 2. We will consider a request from you for correction of inaccurate or incomplete PII that we maintain about you. If we agree that the information is inaccurate or incomplete, we may delete it or we may choose to mark it as inaccurate or incomplete and to supplement it with additional information.<\/span><\/p>\n 3. We may deny your request for inspection or copying of PII if:<\/span><\/p>\n a. The information was compiled in reasonable anticipation of litigation or comparable proceedings;<\/span><\/p>\n b. The information is about another individual (other than a health care provider or homeless provider);<\/span><\/p>\n c. The information was obtained under a promise of confidentiality (other than a promise from a health care provider or homeless provider) and if the disclosure would reveal the source of the information; or<\/span><\/p>\n d. Disclosure of the information would be reasonably likely to endanger the life or physical safety of any individual.\u00a0<\/span><\/p>\n 4. If we deny a request for access or correction, we will explain the reason for the denial. We will also include, as part of the PII that we maintain, documentation of the request and the reason for the denial.\u00a0<\/span><\/p>\n 5. We may reject repeated or harassing requests for access to or correction of PII.<\/span><\/p>\n <\/p>\n Data Retention.<\/b><\/span><\/span><\/p>\n 1. We collect only PII that is relevant to the purposes for which we plan to use it. To the extent necessary, we seek to maintain only PII that is accurate, complete, and timely.<\/span><\/p>\n 2. We will dispose of PII not in current use seven years after the information was created or last changed. As an alternative to disposal, we may choose to remove identifiers from the PII.<\/span><\/p>\n 3. We may keep information for a longer period if required to do so by an applicable statute, regulation, contract, or other requirement.<\/span><\/p>\n <\/p>\n Complaints and Accountability.<\/b><\/span><\/span><\/p>\n 1. We accept and consider questions or complaints about our privacy and security policies and practices. You may communicate your comments and concerns in your preferred language to Sandra Diaz, Director of Impact & Evaluation, at <\/span>sandra.diaz@restorenyc.org<\/span><\/a>.\u00a0<\/span><\/span><\/p>\n 2. All members of our staff (including employees, volunteers, affiliates, contractors, and associates) are required to comply with this privacy policy. Each staff member must receive and acknowledge receipt of a copy of this privacy notice.<\/span><\/p>\n 3. In the event that your question or complaint is not sufficiently addressed through this organization, you may take your concerns to the HUD CoC Grievance Committee. Individuals will submit grievances in writing to the co-chairs. The co-chairs will pass the grievance to the Grievance Committee, which will review it and make a recommendation back to the co- chairs. The co-chairs will make the final decision about the outcome and notify you. More information about this Committee can be found at <\/span>www.nychomeless.com<\/span><\/a>. Additionally, you may take your concerns to the NYC Commission on Human Rights.<\/span><\/span><\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=”Pol\u00edtica de privacidad de Restore NYC” open_toggle_text_color=”#7a0c1c” icon_color=”#E02B20″ toggle_icon=”3||divi||400″ use_icon_font_size=”on” icon_font_size=”25px” _builder_version=”4.27.4″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” custom_margin=”|36px|17px|0px|false|false” border_width_all=”0px” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” toggle_text_color=”#000000″ toggle_level=”h6″ toggle_font=”||||||||” toggle_font_size=”19px” open=”off”] Lo que cubre este aviso.<\/b><\/span><\/p>\n 1. Este documento describe la pol\u00edtica y las pr\u00e1cticas de privacidad de la organizaci\u00f3n anteriormente mencionada.<\/span><\/p>\n 2. Esta pol\u00edtica cubre la recopilaci\u00f3n, el uso y el mantenimiento de informaci\u00f3n personal protegida para los clientes de la organizaci\u00f3n anteriormente mencionada.<\/span><\/p>\n 3. La informaci\u00f3n de identificaci\u00f3n personal\/informaci\u00f3n <\/b>protegida de identificaci\u00f3n (PII, por sus siglos en ingl\u00e9s) <\/b>es cualquier informaci\u00f3n personal que mantenemos sobre un cliente que:<\/span><\/p>\n a. Permite la identificaci\u00f3n de una persona de manera directa o indirecta;<\/span><\/p>\n b. Puede manipularse mediante un m\u00e9todo razonablemente previsible para identificar a una persona espec\u00edfica; o<\/span><\/p>\n c. Puede vincularse con otra informaci\u00f3n disponible para identificar a un cliente espec\u00edfico.<\/span><\/p>\n 4. Adoptamos esta pol\u00edtica para ser coherentes con los est\u00e1ndares emitidos por el Departamento de Vivienda y Desarrollo Urbano (HUD, por sus siglos en ingl\u00e9s) para los sistemas de informaci\u00f3n de gesti\u00f3n de personas sin hogar. Consulte el Registro Federal 69 45888 del 30 de julio de 2004.<\/span><\/p>\n 5. Esta pol\u00edtica informa a nuestros clientes, nuestro personal y otros c\u00f3mo procesamos la informaci\u00f3n personal. Seguimos la pol\u00edtica y las pr\u00e1cticas descritas en este aviso de privacidad.<\/span><\/p>\n 6. Podemos modificar nuestra pol\u00edtica o nuestras pr\u00e1cticas en cualquier momento. Las modificaciones pueden afectar la informaci\u00f3n personal que obtuvimos antes de la fecha de entrada en vigor de la modificaci\u00f3n.<\/span><\/p>\n